Live Remote Support

Enter the 6-digit code from your technician

No code? Call (516) 417-8556

(516) 417-8556

Real people. Real support.

Request Support

“Our goal is to make your technology life easy.”

Reach our dispatch team by phone, email, or Microsoft Teams and get routed to the right expert fast.

Support options available

Call Support

Speak to a support member on the phone now.

(516) 417-8556

Email the Help Desk

Send an email to open a support ticket.

support@atlanticny.com

Live Remote Support

Enter the 6-digit code from your technician to connect.

A support model built around your team

Unlimited Remote Helpdesk

Our dispatch team triages via phone, email, and Teams, then resolves simple and complex issues remotely.

Deskside & Staff Augmentation

We can be at your location when you need us, with full-time or part-time IT resources that scale with you.

Point of Contact Escalation

Your designated contact triages common requests; Atlantic PC handles escalations, keeping ownership clear and tickets focused.

Detect · Prevent · Keep You Running

Proactive monitoring & maintenance

24/7 SOC & NOC Monitoring

A dedicated Security and Network Operations Center watches your environment around the clock for threats and outages, with critical response when it matters.

Proactive Maintenance & Audits

Your Technical Alignment Manager visits periodically, digitally and physically, to audit your setup, complete small projects, and confirm everything is working as it should.